Legal notice and cookies policy




Privacy policy 

Privacy statement

The Hotel is committed to protecting your privacy and implementing technology to offer the most powerful and secure online experience. This Privacy Statement is related to the Hotel Website and covers the collection of data and how they are used. By using the Hotel Website, you agree to the practices relating to the data described in this statement.

Collection of your Personal Information

The Hotel collects personal identification information such as email addresses (email), names, work addresses or home addresses and phone numbers. The hotel also collects anonymous demographic information. This mean that it does not apply only to you: postal code, age, sex, preferences, interests and favourites, for example.

There is also information on your personal computer hardware and software. It is all automatically collected by The Hotel. This information may include: your IP address, the type of Internet browser used, domain names, access times and website addresses that refer to this site. This information is used by The Hotel to operate the service, to maintain the quality of the service provided and to compile general statistics on the use of the Hotel Website.

Please remember that if you directly disclose any personal identification information or private data using the public online communication tools offered by The Hotel, said information may be collected and used by third parties. Note: The hotel does not read any of your private online communications.

The hotel recommends you review the privacy statements on other Websites you choose to browse from The Hotel to understand how they collect your information and whether they may share your data with others. The hotel is not liable for privacy statements or other content found on websites not owned by The Hotel or the Hotel family of Websites. El hotel, declina cualquier responsabilidad por los servicios que eventualmente pudieran prestarse en el Sitio por parte de terceros.

Use of Your Personal Information

The hotel collects and uses your personal information to operate the Hotel Website and offer you the services you have requested. The hotel also uses your personal identification information to inform you of other products or services available at the hotel or its affiliates. The hotel may also contact you with surveys to get your opinion of the services currently provided or any potential services to be offered in the future.

The Hotel does not use or disclose any private personal information such as your race, religion or political affiliations without your express consent.

The hotel tracks the Websites and pages our customers visit at our hotel in order to determine which services are the most popular. These data are used to present content and customised adverts at the hotel website for customers whose behaviour indicates they are interested in a certain area. The Hotel Websites will disclose your personal information without notifying you only when required by law or when in good faith as necessary to:

(a) comply with legal mandates or fulfil a legal procedure directed at the hotel or the site; (b) protect and defend the hotel's copyrights or property; and, (c) act under extreme circumstances to protect the safety of hotel users or the public.

Use of Cookies

The Hotel Website uses cookies to store your preferences and help customise your online experience. A cookie is a text file that is recorded on your hard drive by a Webpage server. Cookies may not be used to run programs or distribute viruses on your computer. Cookies are assigned to you by the server in a one-to-one relationship and may only be read by a server that is a member of the domain which issued the cookie for you.

One of the main advantages of cookies is saving time. The purpose of a cookie is to inform the Web server that you have returned to a specific page. For example, when you customise hotel pages or when you registered at a site, the cookie recorded allows the Hotel Website to recover your specific information upon later visits. This simplifies the process of registering your personal information such as your payment address, mailing address, etc. The next time you return to the same hotel Website, the information you provided before may be recovered from the cookie and the options you chose during your last visit to the hotel will be available without needing to enter them again.

You may accept or reject cookies. Most Internet browsers accept cookies automatically but you may modify the settings if you wish to reject them. If you adjust your browser to reject cookies, you may not be able to take advantage of all the interactive features of the services offered at the hotel or the Websites you visit.

Personal Information Security

The hotel guarantees your personal information will be free of unauthorised access, use or disclosure. The hotel keeps the personal identification information you provide on servers located in a controlled and secure environment which is protected from unauthorised access, use and disclosure. If personal information (such as your credit card number) is transferred to other Websites, it is protected by the use of encrypted protocols such as SSL (Secure Sockets Layer).

Changes to this Statement

The hotel may from time to time update this Privacy Statement to reflect company and customer suggestions. The Hotel recommends you check this Statement periodically so that you know how The Hotel protects your information.

Contact Information

The hotel would be pleased to receive your comments relating to this Privacy Statement. If you believe the hotel has violated this Statement, please contact the hotel via the hotel email. We make our best commercially reasonable efforts to quickly establish any problems and correct them as quickly as possible.